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Can I warranty claim this? NI 9361

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Urgent

I purchased three NI 9361 cards last year.

 

For one of the cards. I have everything unwired except a ground wired to COM to ground. 

 

I have set all 8 channels to single ended with 5V pullup.

 

Here is what I get when I probe.

 

DI5+ / pin 14: Nothing

 

DI5- / pin 32: + 5V

 

DI4+ / pin 16: +5V

 

DI- / pin 35: Nothing

How am I getting this inconsistency? Could it be the Dsub or the NI Card? all measurements where with the oscilloscope referenced to the COM ground. Am I missing something in the documentation?  

Let me know if you want any screenshots or documentation. Happy to provide anything. 

 


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